Daily Archives: July 12, 2012
….the USPS – that’s “US Postal Service” for those of you in Guatemala.
We have a fantastic service called “Hold Mail”.
It means the post office will hold your mail for up to 30 days when you are gone from home, and then deliver the held mail on a specified day when you return.
It’s so convenient, except when it’s not.
Then, it’s frustrating and hilarious…or hilariously frustrating, or frustratingly hilarious, or all of the above.
My “Hold Mail” was scheduled to end on July 9th, and the carrier to deliver all the held mail on…guess when?
July 9th, right.
It’s July 11th and no mail.
I called the friendly USPS customer service line and was informed they’d “…open an investigation into this matter…”
I felt like I was trapped in a CSI:Myhometown episode.
USPS: When did you begin the hold mail?
ME: On June 25th
USPS: When did you end the hold mail?
ME: On July 9th
USPS: Have you received any mail?
ME: Yes, just July 9th and 10th…but…
USPS: So, your held mail has not been delivered.
USPS: Please hold while I launch an investigation.
*lousy muzak plays*
USPS: Do you have a pen?
USPS: Write down this case number – XXXYUYYblah, blah, blah
ME: Got it
USPS: Someone will contact you within 24 hours.
ME: Do I need a password or something?
ME: Never mind.
Later that day…my phone rings…
Local Post Office: I’m calling about your “Hold Mail”.
LPO: It seems your carrier is out on vacation and the temp must not know what to do.
ME: You mean he/she doesn’t understand the concept of delivering mail?
LPO: Well, there’s a lot of it and you have a package.
ME: Yes, and our parcel boxes are COMPLETELY empty and have been for the last two days.
LPO: Well…ummm….your regular carrier…
ME: You already said that.
LPO: *nervous laugh* Yes, well I guess we could deliver it today…later..or tomorrow?
LPO: Okay, and you say your parcel boxes are…
LPO: Okay, I’ll have the carrier bring it out.
ME: Are you sure he/she understands the concept?
LPO: *nervous laugh* Yes, ma’am.
ME: Good, because I could explain it to him/her…
LPO: *sounding agitated now* No, that won’t be necessary.
That, my friends is your tax dollars at work. Doesn’t it make you feel all warm and fuzzy inside?